Every employee-owner has a vested interest in the agency; therefore, we have always operated with great integrity and superior efficiency in order to provide the highest level of service and advice to our clients. Client satisfaction and retention are the cornerstones of our culture and we strive to meet the needs of our clients.

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  • James Sidford, RHU, ChHC®
    James Sidford, RHU, ChHC®
    President

    James is responsible for the leadership and growth of Austin & Co., Inc., in addition to new business and client retention in employee benefits.

  • Michael Brooks
    Michael Brooks
    Executive Vice President

    Mike oversees the commercial lines, claims and personal lines departments, with responsibilities for product management and carrier relationships, while maintaining a large and varied client base.

  • Christina Maltbie
    Christina Maltbie
    Treasurer

    Christina is responsible for directing Austin & Co.'s financial activities, including financial planning, accounting practices, internal controls, information services activities and internal human resource functions.

  • Kellie Baldwin
    Kellie Baldwin
    Employee Benefits Customer Service Manager

    Kellie oversees the daily operations of the employee benefits' staff, ensuring accuracy and efficiency of division-wide processes and retention strategies.

  • Shawn Berger
    Shawn Berger
    Account Executive

    Shawn is responsible for marketing commercial and business insurance products while offering risk management consultation service to clients and prospects.

  • Tracie Boyle
    Tracie Boyle
    Account Manager

    Tracie is responsible for managing the daily employee benefit needs of large employer groups.

  • Hope DeRocha, PHR, SHRM-CP
    Hope DeRocha, PHR, SHRM-CP
    Director of HR Consulting Services

    Hope is responsible for the leadership of the human resource consulting department and works closely with Austin's benefits and commercial divisions to deliver strategic solutions to our clients.

  • Kelly Hoffman
    Kelly Hoffman
    Account Manager

    Kelly is responsible for the service needs of Austin's NYSAIS Consortium in addition to managing the daily employee benefit needs of large employer groups.

  • Donna Kurz, CPCU, ARe
    Donna Kurz, CPCU, ARe
    Director of Commercial Lines Department

    Donna manages and coordinates activities including acquisitions, maintenance and retention of clients for the commercial lines, claims and personal lines departments.

  • Kelly Leach, GBA
    Kelly Leach, GBA
    Account Manager

    Kelly is responsible for managing the daily employee benefit needs of large employer groups.

  • Alicia Legg, HRIP
    Alicia Legg, HRIP
    eHR & Benefits Services Manager

    Alicia is responsible for the leadership and development of the eServices department and works closely with Austin's benefits division and human resource consulting department to deliver integrated benefits technology solutions to our clients.

  • Stacey Lybrand, PHR, SHRM-CP
    Stacey Lybrand, PHR, SHRM-CP
    Senior Human Resource Consultant

    Stacey is responsible for the delivery of consulting services, customized compliance programs and regulatory guidance on many HR topics to meet the needs of our clients.

  • Martha Mabeus, ChHC®
    Martha Mabeus, ChHC®
    Account Executive

    Martha is responsible for cultivating new client relationships and client retention in the employee benefits division.

  • Bryan McManaway
    Bryan McManaway
    Account Executive

    Bryan is responsible for cultivating new client relationships and client retention in the employee benefits division.

  • Erika Miller
    Erika Miller
    Account Manager

    Erika is responsible for managing the daily employee benefit needs of large employer groups.

  • Theresa Monick, REBC
    Theresa Monick, REBC
    Account Manager

    Theresa is responsible for managing the daily employee benefit needs of large employer groups.

  • Colleen Nelson, AINS
    Colleen Nelson, AINS
    Commercial Lines Product Manager

    Colleen works with the Executive Vice President in marketing initiatives, new business and renewal retention strategies and insurance carrier relationships for the commercial and business department.

  • Tina Payne, CPCU
    Tina Payne, CPCU
    Senior Account Executive

    Tina is responsible for marketing commercial and business insurance products while offering risk management consultation services to clients and prospects.